Delia Chiaramonte, a family physician and patient adviser in Maryland, said that such Web sites -- which include HealthGrades, Vitals and Angie's List -- can place physicians on the defensive and damage patient relationships, both of which can reduce quality of care. However, according to their founders, the Web sites provide important information about physicians for patients. They add that the Web sites block multiple positive or negative comments about a physician by the same user (Painter, USA Today, 3/31).
Reprinted with kind permission from kaisernetwork. You can view the entire Kaiser Daily Health Policy Report, search the archives, or sign up for email delivery at kaisernetwork/dailyreports/healthpolicy. The Kaiser Daily Health Policy Report is published for kaisernetwork, a free service of The Henry J. Kaiser Family Foundation© 2005 Advisory Board Company and Kaiser Family Foundation. All rights reserved.
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